1. Who We Are
Premier Glass Balustrades Ltd operates the website premierglassbalustrades.co.uk. Our registered office is 27 Lindhurst Lane, Mansfield, Nottinghamshire, NG18 4JE. We are registered in England.
If you have any questions about how we handle your data, contact us at info@premierglassbalustrades.co.uk or call 01623 633154.
2. What Data We Collect
We collect personal data only when you voluntarily provide it. This includes:
- Enquiry form submissions — your name, email address, phone number, and details of your project. This is used solely to respond to your enquiry and provide a quote.
- Usage data — anonymous data about how you use our website, collected via Google Analytics (see section 4).
We do not collect payment information. We do not use your data for marketing unless you have explicitly requested it.
3. How We Use Your Data
Data submitted via our contact or quote form is used to:
- Respond to your enquiry
- Prepare and send a quote for your project
- Follow up on your enquiry if you have not received a response
We will not sell, share, or pass your personal data to any third party for marketing purposes.
4. Google Analytics
This website uses Google Analytics 4 (GA4), a web analytics service provided by Google LLC. Google Analytics uses cookies to collect anonymous information about how visitors use our website, including which pages are visited, how long visitors stay, and how they arrived at the site.
The information collected is aggregated and does not identify you personally. It helps us understand how our website is used so we can improve it.
Google may transfer this data to servers in the United States. By using this website, you consent to the processing of data by Google in the manner described in Google’s Privacy Policy.
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
5. Cookies
Our website uses cookies to function correctly and to support Google Analytics. Cookies are small text files stored on your device. We use:
- Analytics cookies (Google Analytics) — to understand how visitors use our website. These are anonymous.
- Session cookies — set by WordPress to maintain basic site functionality. These expire when you close your browser.
You can disable cookies in your browser settings. Disabling cookies will not prevent you from using this website.
6. Data Retention
Enquiry data submitted via our contact form is retained for up to 24 months, after which it is deleted. You may request deletion of your data at any time by contacting us at info@premierglassbalustrades.co.uk.
7. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request restriction of processing
To exercise any of these rights, contact us at info@premierglassbalustrades.co.uk. We will respond within 30 days.
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
8. Third-Party Services
We use the following third-party services that may process data on our behalf:
- EmailJS — used to transmit enquiry form submissions to our email inbox. Submissions are not stored by EmailJS beyond transmission. See EmailJS Privacy Policy.
- Google Analytics — as described in section 4.
9. Changes to This Policy
We may update this privacy policy from time to time. The date of the most recent update is shown below. We recommend checking this page periodically.
Last updated: March 2026